Send Us a Message
Our Office
HI Custom Boxes
Industrial Estate, Unit 28 Clayton St,
Nelson BB9 7PH, United Kingdom
Business Hours:
Mon-Fri: 9am - 7pm, Sat: 10am-3pm, Sun: Closed
Phone: +44 20 3290 3203
Email: enquiry@hicustomboxes.co.uk
Frequently Asked Questions
What’s your turnaround for custom orders?
Once your design is approved, most standard orders are ready and delivered in about 8 to 12 working days. Need it faster? Just ask—we’ll see what we can do. Expedited service is available for urgent orders, please contact our sales team for faster timelines.
Can I see a sample before placing a big order?
Absolutely. We offer both printed prototypes and plain (unprinted) samples for a small fee. This allows you to verify sizing and quality before full production. Request a sample using our contact form above or mention it to our team.
Your boxes are eco-friendly and recyclable?
They sure are. We use recyclable board and eco-friendly inks across the board. Need something more? We’ve got biodegradable and FSC-certified options too. Just ask—we’ll sort out the right fit and send over any certificates you need.
What's the minimum order quantity?
Usually, it’s 30 to 50 units—depends on the box style and printing. For premium or specialty packaging, the MOQ might be a bit higher. Need a smaller run or just a prototype? No problem. Just reach out and we’ll work something out.
I need a quote quickly, how can I get it fast?
For the quickest quote, please provide your box style, dimensions, quantity, finishing, and design requirements via the contact form above or email quotes@buypackagingboxes.co.uk, our sales team will get back to you within a few business hours!